Shipping
We currently only ship to addresses in the UK. We offer 2 delivery service options:
£2 - Royal Mail 48 hour tracked
£4 - Royal Mail 24 hour tracked
We ship on the working day after the order is placed, or sooner if possible.
Satisfaction Guarantee
Each and every one of us here at Lovely Ingredients is committed to providing our customers with the best products possible, and that’s why we take pride in our 100% Happiness Guarantee. Because we want you to be delighted with every True Citrus purchase from our website.
If there is any reason you are not 100% happy, simply contact us for a replacement or refund.
For the fastest resolution email us at: customerservice@lovelyingredients.com
If you prefer you can call on 07936668224 (If we aren’t immediately available please leave a message).
Returns Policy
In the event a product arrrives damaged, and unusable, we will arrange for return at our cost, and replace the damaged items.
In the event a product is unwanted and still in unused condition within 30 days of delivery it can be returned for a refund (return shipping at the buyers cost)